Privacy Policy

Effective and last updated: 19 September 2026

This Privacy Policy explains how the KaamWala mobile app and website (together, “KaamWala”), developed by prxem-stack, collect, use, share and protect information. Contact kaamwala.online@gmail.com for privacy questions.

Information we collect

• Account and profile: name, Indian phone number, customer or worker role, city, skills, experience, profile details, password hash and recovery-code hash.
• Marketplace activity: jobs and service listings, bids, job status, favourites, ratings, reviews, reports and blocked accounts.
• Messages and uploads: chat messages, portfolio photos, service or job photos and optional skill certificates you choose to upload.
• Location: city and area you enter. With permission, the app may use device location to find nearby work and attach location to a job. Precise home location is not intended for public display.
• Ads and technical data: Google AdMob and its partners may process IP address, approximate location, device and advertising identifiers, ad interactions, diagnostics and fraud signals.

How we use information

• Create and secure accounts; authenticate sign-ins and recover access.
• Show relevant workers, services and jobs; enable bids, chat, ratings and reviews.
• Provide location-based results when you allow location access.
• Review certificates, reports and suspected abuse; enforce safety rules.
• Deliver, measure and protect ads; diagnose crashes and service problems.
• Comply with law and protect users, KaamWala and the public.

What other users can see

Signed-in users may see profile names, role, city or area, skills, experience, ratings, reviews, portfolio images and active listings. Conversation participants can see their messages and shared images. A phone number is shown only where the app offers a call/contact feature based on the user’s selected contact preference. Do not post a precise home address in public text or images.

Service providers and sharing

Render hosts the service, MongoDB Atlas stores application data, and Google AdMob supplies advertising and related measurement and fraud-prevention services. These providers process data under their own terms and privacy practices. Review Google’s Privacy Policy and advertising technologies information. KaamWala does not sell phone numbers, messages, job details or precise location. We may disclose information when legally required, to respond to abuse or security incidents, or during a lawful business transfer.

Advertising and consent

KaamWala displays banner, interstitial and rewarded ads. A rewarded ad can unlock an ad-free period; this does not purchase a subscription. Where required, a consent form is shown before ads are requested. Available choices can be revisited from Profile > Ad privacy choices. We request non-personalized ads, but identifiers may still be used for frequency control, measurement and fraud prevention.

Retention and deletion

Account information is kept while your account exists. Sessions normally expire after seven days and temporary sign-in rate-limit records after about 30 minutes. You can permanently delete your account from Profile > Delete account or at kaamwala.biharigram.in/delete-account. Active account data, credentials, uploads, jobs, bids, messages and reviews are deleted. A job belonging to another customer may remain with your worker assignment removed. Security or operational logs may remain for a limited period under provider retention practices or where law requires retention.

Security

Passwords are stored as salted hashes and native apps store session tokens in secure device storage. No system is completely secure. Keep your password and recovery code private. Never email them to support.

Children

KaamWala is intended only for adults aged 18 or older. We do not knowingly allow children to create accounts. Contact support if you believe a child has provided personal data.

Your choices and rights

You can edit profile information, deny location or photo permissions in device settings, change available ad-consent choices, block users, report content and delete your account. Depending on local law, you may also request access, correction or deletion by emailing support. We verify ownership before acting.

Changes and contact

Material changes will be posted here with a new date. Privacy and data requests: kaamwala.online@gmail.com.